100% Satisfaction Guaranteed!
We stand behind everything we sell. If you are not satisfied with your Oxbow purchase, you can return it for a replacement or refund within 30 Days of Purchase.
Oxbow’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.
Fill out the contact form with the subject line “Returns” and an explanation of why you are returning the product. Oxbow will be in touch with you shortly on the next steps to returning your product.