100% Satisfaction Guaranteed
We stand behind everything we sell. If you are not satisfied with your Oxbow purchase, you can return it for a replacement or refund within 30 Days of Purchase. We warranty our lights & batteries for normal use for 1 year of purchase date.
Oxbow’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.
To file a claim, fill out the contact form with an explanation of the defect and we will be in touch with you shortly.